Refund & Cancellation Policy

Thank you for shopping with OD Store! We aim to provide you with high-quality products and excellent customer service. If you are not fully satisfied with your purchase, please review our refund policy below:

1. Eligibility for Refunds:

• Returns: Products can't be returned once delivererd. If you want then you can deny the delivery.
• Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the damage or defect.

2. Refund Process:

• Requesting a Refund: To initiate a refund, please contact our customer service team at support@onlinedeals.world with your order number, reason for the return, and photos if applicable.
• Processing Time: Once we receive your return request, we will process it within 7-10 business days. Refunds will be issued to the original payment method or store credit, depending on the payment method used.

3. Non-Refundable Items:

• Final Sale Items: Items marked as final sale are not eligible for refunds.
• Customized Products: Products that have been customized or personalized are non-returnable and non-refundable.

4. Shipping Costs:

• Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Original Shipping Fees: Original shipping fees are non-refundable.

5. Exchanges:

• Product Exchanges: We currently do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.

For any further questions regarding our refund policy, please contact us at support@onlinedeals.world.